In an aerial view, a Cracker Barrel signal that includes the previous emblem hangs on an indication outdoors of a restaurant on Aug. 27, 2025 in Florida Metropolis, Florida.
Joe Raedle | Getty Photos
Cracker Barrel Previous Nation Retailer mentioned Wednesday the restaurant chain is specializing in enhancing its experiences for visitors after it confronted intense backlash over an tried rebrand earlier this summer time.
The corporate reported combined fiscal fourth-quarter earnings Wednesday afternoon, and CEO Julie Masino mentioned the corporate is “optimistic” about its future because it heads into subsequent 12 months.
The inventory sank 10% in after hours buying and selling.
Here is how the corporate carried out in contrast with what Wall Avenue was anticipating, primarily based on a survey of analysts by LSEG:
- Earnings per share: 74 cents vs. 80 cents anticipated
- Income: $868 million vs. $855 million anticipated
Masino mentioned Cracker Barrel was grateful for purchasers voicing their “ardour for Cracker Barrel in current weeks” and that the corporate is now switching its focus.
“We have listened, switching again to our ‘Previous Timer’ emblem, hitting pause on remodels, and inserting a fair larger emphasis within the kitchen and different areas that improve the visitor expertise,” Masino mentioned. “Many components of our plan are working nicely and delivering outcomes, as evidenced by 5 consecutive quarters of comparable retailer restaurant gross sales will increase and 9% adjusted EBITDA development in fiscal 2025.”
Nonetheless, Cracker Barrel mentioned it expects complete income for fiscal 2026 of $3.35 billion to $3.45 billion, in contrast with the $3.52 billion analysts anticipated, and a same-store visitors decline of 4% to 7%.
The corporate confronted backlash final month after it introduced a whole rebrand, together with a redesign of its emblem and a reworking of its eating places.
The brand new emblem scrapped the picture of a person sitting on a picket chair leaning towards a barrel, as a substitute transferring to an easier black-and-yellow emblem that includes solely “Cracker Barrel,” with out the “Previous Nation Retailer.” It had been the corporate’s newest transfer in a “strategic transformation” introduced in Could 2024 to reenergize the model.
The eating places had been additionally scheduled to endure transforming to align with the brand new imaginative and prescient.
However the rebrand got here beneath intense scrutiny. Customers on social media known as it “soulless” and “generic,” and conservatives took to X to argue that the emblem change was an try to take away the American id of the model to cater to range, fairness and inclusion efforts. The inventory sank within the wake of the adjustments.
Cracker Barrel’s previous and new emblem.
Courtesy: Cracker Barrel
Cracker Barrel responded to the criticism, saying that the corporate might have “achieved a greater job sharing who we’re and who we’ll all the time be.” The chain mentioned the person from the unique emblem, Uncle Herschel, would nonetheless be featured on the menu and a part of the Cracker Barrel “household.”
President Donald Trump even weighed in on the scenario, saying that Cracker Barrel “ought to return to the previous emblem, admit a mistake primarily based on buyer response (the last word Ballot) and handle the corporate higher than ever earlier than.”
The identical day, the corporate introduced a surprising reversal, shutting down the rebrand and retaining its unique branding.
“We thank our visitors for sharing your voices and love for Cracker Barrel. We mentioned we might pay attention, and we have now. Our new emblem goes away and our ‘Previous Timer’ will stay,” the corporate mentioned in an announcement.
The corporate additionally introduced it was suspending all of its restaurant remodels.
Shares of the corporate rose after the reversal, largely restoring its losses. Since its first announcement, Cracker Barrel misplaced and regained nearly $100 million in market worth.
