Refreshed variations of the Tesla Mannequin Y are proven exterior a Tesla retailer in San Diego, California, U.S. October 21, 2025.
Mike Blake | Reuters
DETROIT — U.S. electrical automobile gross sales chief Tesla made notable strides in Client Experiences’ influential annual auto model rankings, cracking the highest 10 total for the U.S.
The EV producer jumped from No. 18 on final 12 months’s checklist of greater than 30 automotive manufacturers to tenth on the 2026 Client Experiences Model Report Card, which was launched Thursday.
“They undoubtedly have their struggles, however by persevering with to refine and never make large modifications of their fashions, they’re capable of make extra dependable autos, they usually’ve moved up our rankings,” Jake Fisher, senior director of auto testing for Client Experiences, instructed CNBC.
The annual auto model report card is predicated on Client Experiences’ testing in addition to reliability, security and total buyer satisfaction in response to proprietor surveys.
The surveys don’t mirror broader shopper sentiment in regards to the fashions or automakers ranked by CR exterior of buyer satisfaction. Tesla has confronted a shopper backlash in opposition to CEO Elon Musk in response to his work with the Trump administration and endorsements of far-right politicians and personalities around the globe, together with Germany’s excessive anti-immigrant occasion AfD.
Fisher stated Tesla’s acquire occurred as its autos have turn out to be extra dependable over time, particularly as the corporate hasn’t made important design modifications to a lot of its autos like conventional automakers are likely to do.
Tesla as a substitute depends on distant, or over-the-air, updates to revise many options on the autos. Its powertrain reliability stays a standout amongst EVs, in response to Client Experiences.
The one Tesla mannequin to have a below-average rating is the Cybertruck, its latest mannequin that contains a host of recent applied sciences reminiscent of a 48-volt structure system and “steer by wire.”
A Tesla Cybertruck in entrance of a graffiti mural on Aug. 28, 2024 in Detroit.
Michael Wayland / CNBC
“They’re undoubtedly enhancing by retaining with issues and refining, however when you take a look at their 5- to 10-year-old fashions which might be on the market, relating to reliability, they’re useless final of all of the manufacturers,” Fisher stated. “They’re capable of enhance the reliability if they do not make main modifications.”
On the opposite finish of report card, Rivian Automotive moved up 5 spots to No. 26 however stays close to the underside of the rankings. Fisher stated Rivian fashions are the bottom in reliability.
Regardless of Rivian’s reliability points, the model has the very best proprietor satisfaction, in response to Client Experiences. Fisher throughout an Automotive Press Affiliation webinar Thursday stated its homeowners are largely early adopters which might be keen to take care of some rising pains doubtless greater than extra mainstream customers would.
Manufacturers with good reliability are likely to carry out nicely within the total rankings. Reliability for brand new 2026 fashions is predicted based mostly on every mannequin’s total reliability for the previous three years, supplied that the mannequin hasn’t been redesigned throughout that point.
Subaru topped the general 2026 model checklist, adopted by BMW, Porsche, Honda and Toyota to spherical out the highest 5 manufacturers. On the backside of the rankings have been Jeep, Land Rover, GMC, Dodge and Alfa Romeo.
Ford Motor’s Lincoln, the highest-ranked home model, made the largest leap on this 12 months’s rankings, climbing 17 positions to No. 7 as a result of its reliability scores. Audi dropped probably the most from final 12 months, falling again 10 spots to No. 16.
Conventional U.S. automakers, particularly Stellantis manufacturers, struggled in contrast with their Asian competitors in Client Experiences’ annual model reliability rankings.
Of be aware, the Ford model ranked No. 18 within the report card however noticed enchancment in reliability. The automaker, which has struggled with high quality points and remembers, had its Ford model rank No. 11 in reliability — its greatest place in 15 years.
GM’s top-ranked model was Cadillac at No. 17, adopted by Buick at No. 20, Chevrolet at No. 24 and GMC at twenty ninth.
Client Experiences stated hybrid autos, that are rising in reputation, proceed to face out over different “electrified” autos, in addition to conventional autos with inner combustion engines.
Of roughly 30 hybrids analyzed by Client Experiences, solely the Hyundai Sonata Hybrid, Lincoln Nautilus Hybrid and Mazda CX-50 Hybrid have below-average predicted reliability scores.
