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Money

This AI booked a load in 10 minutes by chatting with 96 carriers on the similar time

Madisony
Last updated: December 4, 2025 4:43 am
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This AI booked a load in 10 minutes by chatting with 96 carriers on the similar time
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“We’re the one AI freight platform that may assist you cowl any load in beneath ten minutes with the highest quality service at one of the best fee,” Bansal stated.

By automating the historically guide technique of discovering carriers, Lanesurf considerably reduces the effort and time required to cowl freight. The platform performs the vetting course of and gathers actual quotes, similar to service gross sales representatives would.

“Consider Lanesurf like a military of one-hundred service gross sales reps, all working directly simply making an attempt to cowl a load for you,” Emory stated. This functionality isn’t just theoretical; in the course of the demonstration, their AI swiftly managed an actual load situation, choosing up freight in Bolingbrook, Illinois, and delivering it to Columbus, Georgia.

One distinctive function of Lanesurf, says Bansal, is its capacity to combine AI seamlessly with present workflows.

The effectivity of this method is straight away obvious.

“Usually, you’ll simply name and begin chatting with carriers manually, and naturally that takes a variety of time and in-depth information,” Bansal stated.

Lanesurf can discover vans to name for each load and vet them for compliance.

Lanesurf’s vetting course of ensures compliance with third-party suppliers and delivers a refined listing of potential carriers that will in any other case take an immense period of time and even tribal information to accumulate. It is a vital benefit for brokers, who know firsthand how usually compliance and effectivity conflict.

“All we have to do now’s set off,” Bansal stated. “From there, the AI takes over, calling carriers and sending emails all concurrently.”

Lanesurf is notable for its real-time negotiation capabilities. Throughout the demo, the AI effectively dealt with fee negotiations with carriers, retaining reminiscence from previous interactions to facilitate easy discussions.

“The AI rep truly has reminiscence from previous calls,” Bansal stated. “It remembered my service information from earlier than and used real-time consciousness from different calls which are occurring in parallel.”

This permits Lanesurf’s AI to confidently deal with fee discussions, a activity that would usually take vital negotiation back-and-forth if completed manually. As an illustration, in one of many demo interactions, the AI was approached with a fee of $1,900, which was under the usual fee of $2,100 for that route. Nevertheless, because of Lanesurf’s AI engagement and historic interplay reminiscence, they settled on an agreeable $2,000 by leveraging relationship dynamics and present market demand.

This performance transcends conventional strategies of single-thread negotiation and offers freight brokers a degree of multitasking that traditionally required quite a few human operators.

The AI coordinates these communications in real-time, dynamically adapting to responses and aligning provides with mutually useful outcomes. This successfully maximizes load protection potential and optimizes fee agreements swiftly.

Notably, the Lanesurf platform additionally tracks ongoing communications to make sure immediate follow-ups and closure on offers which are in negotiation.

“So we’ve simply now made forty-eight outbound calls and twenty-eight outbound emails,” Bansal stated. “We’ve additionally bought a bunch of inbound calls from the DAT posting that we did earlier, and a few of these calls are nonetheless reside.”

Lanesurf isn’t just automating service outreach – it’s reshaping how freight will get moved within the U.S.

The platform handles a whole lot of 1000’s of service conversations, has lowered protection time from hours to minutes, and has persistently added a median $50 extra margin per load for brokerages reserving 1000’s of hundreds each single day.

For brokers battling skinny margins, labor constraints, and compliance stress, Lanesurf has turn out to be a brand new layer of operational infrastructure. What as soon as required a full service gross sales group can now be supervised by one operator.

Lanesurf is rapidly changing into probably the most credible and impactful applied sciences within the logistics trade, defining a brand new customary for pace, accuracy, and profitability in fashionable freight operations.

Click on right here to study extra about Lanesurf.

The publish This AI booked a load in 10 minutes by chatting with 96 carriers on the similar time appeared first on FreightWaves.

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