RBC Sees Intensifying Rivalry Between Salesforce (CRM) and ServiceNow

Salesforce, Inc. (NYSE:CRM) is likely one of the AI Shares Analysts Are Watching Intently. On October 15, RBC Capital reiterated its Sector Carry out ranking on the inventory with a $250.00 worth goal. The ranking affirmation follows the analyst agency’s attendance at Dreamforce 2025 in San Francisco.

On the convention, Salesforce took the chance to announce its transition from Buyer 360 to Agentforce 360, positioning AI brokers and contextual information because the core elements inside its platform.

Salesforce now positions itself because the AI orchestration layer for enterprises. This shift will transfer Salesforce into the territory at the moment occupied by ServiceNow in automation and workflow options.

In line with the agency, the corporate is more and more targeted on belief, governance, and extensibility in its narrative. Nonetheless, the aggressive overlap between Salesforce and ServiceNow appears to be intensifying now as they each converge round workflow automation, information context, and AI agent deployment.

Salesforce, Inc. (NYSE:CRM) is a cloud-based CRM firm that has gained recognition after it unveiled its AI-powered platform referred to as Agentforce.

Whereas we acknowledge the potential of CRM as an funding, we imagine sure AI shares provide higher upside potential and carry much less draw back danger. For those who’re on the lookout for an especially undervalued AI inventory that additionally stands to learn considerably from Trump-era tariffs and the onshoring development, see our free report on the greatest short-term AI inventory.

READ NEXT: 10 AI Shares Each Investor Ought to Watch and 10 AI Shares in Concentrate on Wall Avenue

Disclosure: None.