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Money

AI firm Eightfold sued for serving to corporations secretly rating job seekers

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Last updated: January 23, 2026 4:54 am
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AI firm Eightfold sued for serving to corporations secretly rating job seekers
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By Jody Godoy

Jan 21 (Reuters) – Eightfold AI, a enterprise capital-backed synthetic intelligence hiring platform utilized by Microsoft, PayPal and lots of different Fortune 500 corporations, is being sued in California for allegedly compiling studies used to ​display job candidates with out their data.

The lawsuit filed on Tuesday is the primary within the U.S. to accuse ‌an AI hiring firm of violating the Truthful Credit score Reporting Act, based on the legislation companies that filed the case, and reveals how client advocates are ‌looking for to use present legislation to AI methods able to drawing inferences about people based mostly on huge quantities of knowledge.

Santa Clara, California-based Eightfold offers instruments that promise to hurry up the hiring course of by assessing job candidates and predicting whether or not they could be match for a job utilizing huge quantities of knowledge from on-line resumes and job listings.

However candidates who apply for jobs at ⁠corporations that use these instruments are usually not ‌given discover and an opportunity to dispute errors, job candidates Erin Kistler and Sruti Bhaumik allege of their proposed class motion.

Due to that, they declare Eightfold violated the FCRA and a California legislation ‍that offers customers the proper to view and problem credit score studies utilized in lending and hiring.

“There isn’t any AI-exemption to those legal guidelines, which have for many years been an important instrument in defending job candidates from abuses by third events—like background verify corporations—that revenue by gathering details about ​and evaluating job candidates,” they mentioned within the lawsuit.

Eightfold spokesperson Kurt Foeller mentioned the platform operates on knowledge shared by ‌candidates or supplied by clients.

“We don’t scrape social media and the like. We’re deeply dedicated to accountable AI, transparency, and compliance with relevant knowledge safety and employment legal guidelines,” Foeller mentioned.

Eightfold is backed by enterprise capital companies together with SoftBank Imaginative and prescient Fund and Basic Catalyst.

Kistler and Bhaumik sued in California state court docket on behalf of all U.S. job seekers who utilized for jobs and have been evaluated utilizing the corporate’s instruments. Labor legislation agency Outten & Golden and nonprofit advocacy group In the direction of Justice characterize the proposed ⁠class.

Eightfold creates expertise profiles of job seekers that embrace character descriptions such ​as “crew participant” and “introvert,” rank their “high quality of schooling,” and predict their future titles ​and firms, based on the lawsuit.

Kistler utilized to roles at a number of corporations that use Eightfold, together with PayPal, and Bhaumik utilized to corporations together with Microsoft, based on the criticism. Each maintain science or tech levels ‍and have greater than 10 years ⁠of expertise. Neither was employed, and each imagine that Eightfold’s instruments performed a job.

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