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AOL ending dial-up web after many years of service

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Last updated: October 1, 2025 7:58 pm
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AOL ending dial-up web after many years of service
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It’s official: AOL’s dial-up web has taken its final bow.

AOL beforehand confirmed it will be pulling the plug on Tuesday (Sept. 30) — writing in a short replace on its help website final month that it “routinely evaluates” its choices and had determined to discontinue dial-up, in addition to related software program “optimized for older working methods,” from its plans.

Dial-up is now not marketed on AOL’s web site. As of Wednesday, former firm assist pages like “connect with the web with AOL Dialer” appeared unavailable — and nostalgic social media customers took to the web to say their closing goodbyes.

AOL has formally pulled the plug on it’s dial-up web working methods. Getty Photographs

AOL, previously America On-line, launched many households to the World Extensive Internet for the primary time when its dial-up service launched many years in the past, rising to prominence notably within the 90s and early 2000s.

The creaky door to the web was characterised by a once-ubiquitous collection of beeps and buzzes heard over the cellphone line used to attach your pc on-line — together with frustrations of being kicked off the online if anybody else at residence wanted the landline for an additional name, and an limitless bombardment of CDs mailed out by AOL to promote free trials.

Ultimately, broadband and wi-fi choices emerged and rose to dominance, disposing of dial-up’s quirks for most individuals accessing the web as we speak — however not everybody.

A handful of customers have continued to depend on web providers related over phone strains. Within the U.S., based on Census Bureau information, an estimated 163,401 households have been utilizing dial-up alone to get on-line in 2023, representing simply over 0.13% of all properties with web subscriptions nationwide.

AOL launched its dial-up service many years in the past, and launched households throughout the nation to the World Extensive Internet. AP

Whereas AOL was the biggest dial-up web supplier for a while, it wasn’t the one one to emerge through the years. Some smaller web suppliers proceed to supply dial-up as we speak. Regardless, the decline of dial-up has been a very long time coming. And AOL shutting down its service arrives as different relics of the web’s earlier days proceed to vanish.

Microsoft retired video calling service Skype simply earlier this 12 months — in addition to Web Explorer again in 2022. And in 2017, AOL discontinued its Immediate Messenger — a chat platform that was as soon as lauded as the largest pattern in on-line communication since electronic mail when it was based in 1997, however later struggled to beat back rivals.

An estimated 163,401 households have been utilizing dial-up alone to get on-line in 2023, representing simply over 0.13% of all properties with web subscriptions nationwide. AP

AOL itself is way from the dominant web participant it was many years in the past — when, past dial-up and IMs, the corporate additionally turned recognized for its “You’ve obtained mail” catchphrase that greeted customers who checked their inboxes, as famously displayed within the 1998 movie starring Tom Hanks and Meg Ryan by the identical identify.

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Earlier than it was America On-line, AOL was based as Quantum Laptop Companies in 1985. It quickly rebranded and hit the general public market in 1991. Close to the peak of the dot-com growth, AOL’s market worth reached practically $164 billion in 2000. However tumultuous years adopted, and that valuation plummeted because the once-tech pioneer bounced between a number of house owners. After a disastrous merger with Time Warner Inc., Verizon acquired AOL — which later offered AOL, together with Yahoo, to a personal fairness agency.

AOL now operates beneath the bigger Yahoo identify. A spokesperson for Yahoo didn’t have any extra statements in regards to the finish of AOL’s dial-up when reached by The Related Press on Wednesday — directing clients to its earlier summer season announcement.

On the time Verizon offered AOL in 2021, an nameless supply acquainted with the transaction advised CNBC that the variety of AOL dial-up customers was “within the low hundreds” — down from 2.1 million when Verizon first moved to accumulate AOL in 2015, and much under peak demand seen again within the 90s and early 2000s. However past dial-up, AOL continues to supply its free electronic mail providers, in addition to subscriptions that publicize identification safety and different tech help.

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